FAQ

Let's help you find what are you looking for.

Find answers and solutions to common questions. If you can't find an answer, contact me and I will be happy to help.

Please email Whiskey & Tea at nikki@whiskeyandtea.com.au with your question.

Most popular FAQs

Why hire me?

Because I care. I have over 15 years of experience in the design world and have designed for big American brands; however, I have now turned my attention to helping small business owners. Small businesses deserve to have beautiful designed work without the big price tag of a large agency. We are the backbone of the economy, and it’s nice to see small businesses succeed.

To start things off, we will have a consultation at the beginning of the project. I want to get to know about you and your business, understand the ins and outs and your business goals. All the work is completed by me personally, so you are only involved with one person directly. If I ever get stuck, (it happens) I ask other experts in the field for advice. There’s no shame in doing that.

Do you offer paid advertising?

My goal is to get you ready for advertising by creating a powerful brand and website. However, my designs will help convert into leads. If you need social media ads, Google ads or landing pages, please have a chat with me. I know firsthand that my designs work for paid advertising and capture attention, receive lots of clicks, which leads social media users to take different actions.

How much time do you put into projects?

I have an extensive background in design and user experience. So what does that mean? A lot of research goes into each project (thank you Google), so I can create the best designs to promote your brand. Also, I make a proposal with a flat fee, so if something takes me longer, I eat the cost, it’s not on you.

What is the timeframe for projects?

With branding, usually takes 3-4 weeks from start to completion to come up with designs and refine them to a finished product.

Websites can take a bit more time. If you have everything ready for your website, it takes 3-8 weeks depending on the complexity of the site.

How does payment work?

I require a 50% deposit up front and the last 50% before I hand you off the final files or launch your website. This reserves space in my calendar for you as a client.

Why do you charge what you do?

With over 13 years of experience and holding a Master’s degree from the University of Sydney in Interactive Design, I have spent a lot on my education to get to this point. Having a wealth of knowledge with international experience on major brands, you are paying for someone who knows what they are doing and has been in the industry seeing it change from print to digital. My skill sets are constantly being updated to keep up with the times.

Also, I spend a great deal of time on each project. I’m building you something (logos or a website) that will last a long time.

Ready to build the brand of your dreams?

Let's Get started